YOUR INFORMATION

Privacy & cookies

When you enquire about Tuning Service, we use the information you provide to understand your requirements and respond to your enquiry.

Enquiry information

The form asks for your name, business name, email address, an optional phone number, your area of interest and a message. Please do not include passwords, payment details or other sensitive information in your message.

Enquiry records are stored by the website. They are not displayed publicly. Contact us if you would like to discuss, correct or request removal of the information you have provided.

Cookies and external links

This website uses essential cookies to protect forms, handle confirmations and keep you signed in to your account. Choosing “Keep me signed in” retains the login cookie for up to 14 days. It does not use analytics or advertising cookies.

If you change the Page animations setting in the menu, your choice is saved in this browser so it is remembered on your next visit.

Fonts, workshop images and the background video are served by this website. EVC supplies the live WinOLS licence badge, so loading that image connects your browser to EVC. The licence-check link opens EVC's website.

WhatsApp and map links take you to external services. Those services have their own privacy notices.

Workshop accounts

When you create an account, we store your name, business name, email address, any tool selection, the date of registration and your acknowledgement of this notice. Passwords are stored as salted hashes. Account details are used to provide access to your tuning workspace and help with your setup and support.

If you choose Google sign-in, Google verifies your identity and shares your account identifier and verified email address with us. We store the identifier to sign you in to your workshop account. We do not request access to your Gmail, Drive or other Google services, and we do not store Google access or refresh tokens.

Account information is not displayed publicly. Contact us to discuss access, corrections or removal of your account information.

File services and acceptance records

We store uploaded files, vehicle and job details, messages and transaction records to provide our services and support. When you accept the terms, we record your account, the document version, the time and the relevant request or upload reference. These records help us establish which terms applied and handle support enquiries or disputes. They are not displayed publicly.

Contact

Email tuningservice@tuning.wales or call 01446 355001 about your information.

Llandow Dyno Centre, Unit 11 Sambucus Avenue, Llandow Trading Estate, Cowbridge, Vale of Glamorgan, CF71 7PB.